The eSIM data package expiration date depends on the eSIM validity or data consumption. The eSIM validity period is included in the package details you have purchased. Your eSIM data package will last for the presented validity period, as long as you do not consume all data before then. The validity period starts when the eSIM activates.
Most eSIMs will activate when the installed eSIM connects to the supported network at the destination. Depending on the eSIM, it can also activate at the time of the installation, regardless of your location. Please activate your eSIM package at a time convenient for you.
The eSIM data can only be used within the validity period, which means the remaining unused data cannot be used after the validity period.
You can find out whether your device supports eSIM or not via the link below.
You can find out whether your device supports eSIM or not via the link below.
It is usually activated instantly.
Depending on your eSIM's activation policy, it will either activate as soon as you install it or when you connect to a supported network at your destination.
In both cases, you need to turn on your eSIM line and connect to a supported network to use your eSIM data.
You won't get a new local phone number for every eSIM data plan. Plans are installed as data packages on your existing phone number. You have access to the data specified in the package.
Yes, you can use 5G with an eSIM, provided that your device and carrier both support 5G connectivity and the eSIM functionality. Here are the conditions you need to meet to use 5G with an eSIM:
You can also find out your eSIM compatibility on our site.
To find out your eSIM compatibility:
https://megarefill.com/all-esim-compatible-phones
By meeting these conditions and following the activation process, you can use 5G services with your eSIM-enabled device.
eSIMs are designed for single-device use. They can’t be installed or reinstalled on multiple devices.
Once you've activated an eSIM on a specific device, it becomes tied to that device and can’t be transferred to another device. This restriction ensures that the eSIM remains securely associated with the intended user and device.
If you remove the eSIM from your device for any reason, such as upgrading to a new device or troubleshooting issues, you won't be able to reinstall it — either on the same or any other device.
You would need to purchase a new eSIM to connect to a mobile network on your device. Please make sure you only install an eSIM on the device you intend to use for the duration of the eSIM’s validity period.
Yes, your primary number should be able to receive calls if your device allows you to have a SIM and eSIM activated at the same time. If you are using an iPhone, particular models have the Dual SIM Dual Standby (DSDS) technology that allows you to remain connected with both physical your SIM and eSIM simultaneously. However, the number of eSIMs that you can have active on your device will change according to the device model. For more information, please contact your device's manufacturer. Please also keep in mind that data roaming charges may apply to the call service depending on your carrier provider.
Access to websites or apps is not restricted.
While using an eSIM, you can generally access the apps and websites you would regularly use. .
If you encounter issues accessing a specific app or website while using your eSIM, we recommend contacting the app or website support team for assistance.
If you need more assistance, please contact our support team.
You can simply remove your eSIM service from your iOS device.
To erase your eSIM on your iPhone:
1- Go to Settings.
2- Tap Cellular. Then:
If you have a single plan, tap Delete eSIM.
If you have multiple plans, tap the plan you want to erase. Then tap Delete Plan.
You can simply remove your eSIM service from your Android device.
Delete an eSIM
Open your phone's Settings app.
Tap Network & internet → Mobile network.
Select the eSIM you want to delete.
Tap Delete SIM.
To temporarily turn off a SIM:
Open your phone's Settings app.
Tap Network & internet → Mobile network.
Select the SIM you want to turn off.
Tap Use SIM.
Require password to delete an eSIM:
Open your phone's Settings app.
Tap Security and then Advanced and then Confirm SIM deletion.